Registration is refundable, minus a $100 processing fee (per person), if your cancellation is received in writing (via e-mail: email@example.com) no later than August 16, 2018. Attendee substitutions are allowed, but notification must be made in writing by August 16, 2018. Cancellations received between August 17, 2018 and August 30, 2018 will receive a 50% refund. Cancellations received after August 30, 2018 will receive no refund, but will be given complimentary access to the conference videos once they are ready. No refunds or credits will be given to “no shows”.